Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi booked late but amazingly friendly staff at the Bath base and on the phone. Great tuition on safety plus video/book on board to refer to. Very clean, boat had everything we needed. We hired 2-4 berth for two of us would be a quash with four adults.”

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Posted 10 years ago

“The website was very easy to use and clear. I was impressed with the efficiency of the booking process and the thoroughness and usefulness of all the documentation I was sent. The booking was confirmed quickly and the documentation contains all the information we need, including other helpful websites for downloading canal maps and local accommodation.”

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Posted 10 years ago

“A very simple process to book next year's holiday if I had entered the correct phone numbers the call back to confirm would have been even quicker All in all first class service thanks for making it painless”

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Posted 10 years ago

“I thought it was very easy to complete the form on line and the lady that I spoke to on the telephone was very polite and helpful in answering any questions that I asked. She also seemed very knowledgeable about the area I give her 10 out of 10”

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Posted 10 years ago

“I think I dealt with 2 different people and they were both helpful, efficient and helped me think through what I wanted. Very pleasant.”

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Posted 10 years ago

“Superb service and great prices. Many thanks”

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Posted 10 years ago

“Having made a provisional booking on the web I was phoned by Dawn who talked me through everything. She was very professional, friendly, and had good knowledge about the boat and the Norfolk Broads experience. I will certainly use this company's again for holiday bookings”

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Posted 10 years ago

“On the phone and at the Marina in Congleton they were very helpful and full of advice. Very friendly too! would definately Recommend :)”

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Posted 10 years ago

“all staff I talk to were very helpful”

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Posted 10 years ago

“I booked my holiday on line and within half an hour received a phone call, as promised, to complete the booking. The conversation was informal and very easy to understand with any questioned I had about the holiday answered clearly.”

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Posted 10 years ago

“The gentlemen i spoke to was very knowledgeable about the boat, the boatyard and our proposed route. Fantastic.”

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Posted 10 years ago

“Choosing is the hardest part, but also very enjoyable and easy, once you've decided booking is simple.”

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Posted 10 years ago

“The hardest part was choosing the boat, once that was done the booking was straight forward.”

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Posted 10 years ago

“Phoned and left a message for them to call back which they did. Was a very personal service, extremely helpful.”

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Posted 10 years ago

“Very friendly and helpful. Quick response to my booking email and great knowledge level. Overall, the booking experience was very easy. Happy to use Waterways again!”

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Posted 10 years ago

“We had the "TULIP", a very nice boat. Everything you can think of is at the boat. The staff is very friendly and someone came with us and showed us how the locks work. After that we went away with the TULIP on the Grand Union Canal. We had a great week, the boat was doing fine! If we go back for another narrowboat trip we come back to you,”

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Posted 10 years ago

“We hadn't even thought about a narrowboat holiday until two days before we booked and Waterways staff gave us fantastic help and advice. They were exceptionally patient and knowledgeable and nothing was too much trouble. Would definitely use them again (and we're now hooked on canal holidays!)”

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Posted 10 years ago

“Very helpful staff who provided lots of useful information and were quick to confirm reservation.”

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Posted 10 years ago

“Simple, straightforward booking process, had all the information I needed to make the decision. I'd recommend this anytime.”

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Posted 10 years ago

“excellent customer services”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews