Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent knowledge and assistance from lady on phone. Website could be simplified to show more boat options per page. Eg. Highlight on one line cost, berth, base and stern. Then click on link to go on for the info currently given. Would help those of us less fussy about destination but needing a certain type of boat within budget.”

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Posted 10 years ago

“We are experienced boater but waterways service was so friendly and felt so personal and addressed all our needs,will defiantly use again”

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Posted 10 years ago

“Booking our holiday was so easy and the booking lady was so very helpful also very happy to check new dates as they were wrong and get back to me .She clearly went through what would happen and it did.I know I can ask questions at any time.Roll on Easter 2015”

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Posted 10 years ago

“Semi automated booking process is rare these days and it was good to speak with a nice friendly person. Contact was made as described in the booking process and the transaction was great. The e-mail containing a receipt, boating booklet and list of items to take was brilliant. I would recommend the service that I have received so far and look forward to the Holiday, if the rest of the details are as well executed I will be very happy. You have set a high standard.”

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Posted 10 years ago

“All very easy so far”

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Posted 10 years ago

“The sales lady was very pleasant & knowledgeable, giving me plenty of useful information.”

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Posted 10 years ago

“The man I spoke to on Sunday morning could not have been more helpful - sorry I can't remember his name!”

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Posted 10 years ago

“The man I spoke to on Sunday morning could not have been more helpful - sorry I can't remember his name!”

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Posted 10 years ago

“Very prompt response from the company even on a Sunday. Explained all the pricing structure clearly. Very happy and would recommend then to friends.”

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Posted 10 years ago

“I booked online. It was very easy andI received immediate confirmation by email. I was impressed and very happy with the process.”

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Posted 10 years ago

“The people I talked to were very friendly and helpful. That made making the booking much easier.”

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Posted 10 years ago

“I found the booking very warm and welcoming, I was left feeling assured and informed.”

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Posted 10 years ago

“Booking a boating holiday couldn't be easier. I looked on line for a boat, time and place that suited us. Next morning I had a polite and courteous phone call to confirm my booking and pay a deposit. 'SIMPLE'”

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Posted 10 years ago

“We booked our waterways holiday online and within ten minutes of doing so we were called back by one of there representative's. They were helpful and friendly and confirmed all the booking details and answered all my questions! Very happy, we'll definitely be using waterways holidays again.”

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Posted 10 years ago

“Excellent service, very welcoming, quick to respond to any concerns . Thank you”

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Posted 10 years ago

“Booking was quite easy on the screen this was followed up by a telephone call from the company. The representative was very helpful and chatty, and knowledgable…..”

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Posted 10 years ago

“Excellent, easy to use website. Great customer service too!”

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Posted 10 years ago

“I found watersway holidays staff very friendly and professional”

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Posted 10 years ago

“I found watersway holidays staff very friendly and professional”

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Posted 10 years ago

“First of all was surprised the office was open on a Sunday (but then I personally still forget most shops are now open on a Sunday)! Great service, no problems and very straightforward booking procedure. Now looking forward to our boating experience next year!”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews