Waterways Holidays Ltd Reviews

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and professional experience”

Helpful Report

Posted 11 years ago

“It has been a pleasure booking our forthcoming Boating experience. From our initial inquiry to the balance payment, staff have been very helpful and above all we have had some fun along the way! Now looking forward to the adventure. Thank you. John. Isle of Man”

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Posted 11 years ago

“Waterway Holidays were very helpful in meeting our boating needs as we were very specific on the date of our holiday. Thankyou”

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Posted 11 years ago

“Inquired about a boat on the Friday, spoke to a guy who was extremely helpful, booked by phone on the Saturday , subsequently received several e.mails containing everything we need to know. Looking forward to our break.”

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Posted 11 years ago

“Website can be confusing when trying to book esp when there are no grade system or not enough pictures inside talking to the operators is better and easier.. Maybe a review system on each boat might help people when choosing”

Helpful Report

Posted 11 years ago

Dear Mr Elerton, Many thanks for your feedback. We show the grading system where a boat has been inspected but not all operators choose to participate in the official scheme operated by VisitBritain. The boat information provided is always direct from each boat operator and includes every available photo of each boat. Have a great holiday and many thanks for choosing to book with Waterways Holidays

Posted 11 years ago

“I did the booking online and phoned the number to confirm a couple of details had really helpful friendly advice and we are looking forward to our break”

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Posted 11 years ago

“Booking was fast and efficient. However I have still not received my email confirmation.”

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Posted 11 years ago

Dear Mr Nusl, Following our telephone conversation, I understand that your booking confirmation has been located in your email spam trap. We wish you a great boating holiday from all of us at Waterways Holidays

Posted 11 years ago

“Used Waterways holidays before and found the site very easy to navigate and book the boat of our choice. Will use them again.”

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Posted 11 years ago

“The lady that phoned was excellent very knowledgeable and easy to talk to. All in all a very pleasurable experience.”

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Posted 11 years ago

“Easy to deal with, very friendly and helpful. Looking forward to our first narrow boat holiday.”

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Posted 11 years ago

“Nice and easy to book with a very helpful person that phoned us back.”

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Posted 11 years ago

“Very helpful.. answered all of our queries. . Found out about the additional childs bike.. lead us through what was included.. a very easy and quick service.. would definitely recommend and use again. . Thanks for making the start of our holiday so enjoyable”

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Posted 11 years ago

“The staff have been very quick to contact and introduce the company and have been friendly and informative at all times. Very happy with the service so far!”

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Posted 11 years ago

“Very friendly, efficient service. Phone was answered very quickly. Booking was made with minimum of fuss. Confirmatory email arrived shortly afterwards. So far so good!”

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Posted 11 years ago

“very efficient , liked the personal touch with the phone call, lovely lady , helpful and ready to explain and offer advice. would use again and recommend to friends.”

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Posted 11 years ago

“Very polite service and lovely to deal with.”

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Posted 11 years ago

“Very helpful to help me make my decision on all aspects of the holiday i needed for myself and my family”

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Posted 11 years ago

“Very helpfull and friendly staff”

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Posted 11 years ago

“Very helpful loverly person to deal with very happy thank you”

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Posted 11 years ago

“Staff very knowledgeable and helpful, never booked anything like this before & was concerned as a present for someone, but they were great. I will definitely be using Waterways again as I cannot find anywhere as easy & friendly to use.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,501 reviews