Waterways Holidays Ltd Reviews

4.9 Rating 4,515 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,515 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was fast and efficient. However I have still not received my email confirmation.”

Helpful Report

Posted 11 years ago

Dear Mr Nusl, Following our telephone conversation, I understand that your booking confirmation has been located in your email spam trap. We wish you a great boating holiday from all of us at Waterways Holidays

Posted 11 years ago

“Used Waterways holidays before and found the site very easy to navigate and book the boat of our choice. Will use them again.”

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Posted 11 years ago

“The lady that phoned was excellent very knowledgeable and easy to talk to. All in all a very pleasurable experience.”

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Posted 11 years ago

“Easy to deal with, very friendly and helpful. Looking forward to our first narrow boat holiday.”

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Posted 11 years ago

“Nice and easy to book with a very helpful person that phoned us back.”

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Posted 11 years ago

“Very helpful.. answered all of our queries. . Found out about the additional childs bike.. lead us through what was included.. a very easy and quick service.. would definitely recommend and use again. . Thanks for making the start of our holiday so enjoyable”

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Posted 11 years ago

“The staff have been very quick to contact and introduce the company and have been friendly and informative at all times. Very happy with the service so far!”

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Posted 11 years ago

“Very friendly, efficient service. Phone was answered very quickly. Booking was made with minimum of fuss. Confirmatory email arrived shortly afterwards. So far so good!”

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Posted 11 years ago

“very efficient , liked the personal touch with the phone call, lovely lady , helpful and ready to explain and offer advice. would use again and recommend to friends.”

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Posted 11 years ago

“Very polite service and lovely to deal with.”

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Posted 11 years ago

“Very helpful to help me make my decision on all aspects of the holiday i needed for myself and my family”

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Posted 11 years ago

“Very helpfull and friendly staff”

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Posted 11 years ago

“Very helpful loverly person to deal with very happy thank you”

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Posted 11 years ago

“Staff very knowledgeable and helpful, never booked anything like this before & was concerned as a present for someone, but they were great. I will definitely be using Waterways again as I cannot find anywhere as easy & friendly to use.”

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Posted 11 years ago

“Not much to say apart from Trudi was more than helpful and very efficient, booking was easy , thank you.”

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Posted 11 years ago

“Waterways seems a good source for a wide range of canal boating options - the filter search was particularly useful. Within hours of making the online booking, the boat owners made contact to set the trip. Overall, impressed, so far.”

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Posted 11 years ago

“We have been most impressed by the technological efficiency with which our booking was processed,as well as the spirit of courtesy and helpfulness with which Trudy has addressed all our queries to date.”

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Posted 11 years ago

“A friendly, knowledgeable and extremely helpful service, with online and operator aspects linked together excellently. A personal feeling to the conversation and a very positive all-round beginning to the holiday. Thank you.”

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Posted 11 years ago

“I had a few questions to ask, as a first time user of a canal boat. These were answered efficiently and left me feeling happy with the booking and any future questions/ problems would be dealt with amicably and ably. Looking forward to picking up the narrow boat and beginning our short break.”

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Posted 12 years ago

“After leaving my details when booking my holiday i expected a phone call or email the following morning however this did not happen and i had to phone the office to confirm my booking”

Helpful Report

Posted 12 years ago

Dear Mr Wright. Many thanks for your feedback. We always endeavour to respond by return but on this occasion due to awaiting on a query between ourselves and the boatyard for your chosen holiday we fell short of this target for which I apologise. We wish you a fantastic holiday and thank you for choosing to book with us.

Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,515 reviews