Waterways Holidays Ltd Reviews

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not much to say apart from Trudi was more than helpful and very efficient, booking was easy , thank you.”

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Posted 11 years ago

“Waterways seems a good source for a wide range of canal boating options - the filter search was particularly useful. Within hours of making the online booking, the boat owners made contact to set the trip. Overall, impressed, so far.”

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Posted 11 years ago

“We have been most impressed by the technological efficiency with which our booking was processed,as well as the spirit of courtesy and helpfulness with which Trudy has addressed all our queries to date.”

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Posted 11 years ago

“A friendly, knowledgeable and extremely helpful service, with online and operator aspects linked together excellently. A personal feeling to the conversation and a very positive all-round beginning to the holiday. Thank you.”

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Posted 11 years ago

“I had a few questions to ask, as a first time user of a canal boat. These were answered efficiently and left me feeling happy with the booking and any future questions/ problems would be dealt with amicably and ably. Looking forward to picking up the narrow boat and beginning our short break.”

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Posted 11 years ago

“After leaving my details when booking my holiday i expected a phone call or email the following morning however this did not happen and i had to phone the office to confirm my booking”

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Posted 11 years ago

Dear Mr Wright. Many thanks for your feedback. We always endeavour to respond by return but on this occasion due to awaiting on a query between ourselves and the boatyard for your chosen holiday we fell short of this target for which I apologise. We wish you a fantastic holiday and thank you for choosing to book with us.

Posted 11 years ago

“I made an evening call, office closed, left a verbal message, office rang back next morning, booking confirmed, paid and that's it, pleasantly simple, sadly: increasing rare to find nowadays , cheers :-)”

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Posted 11 years ago

“Great comunication and everything was dealt with very fast and we had our holiday booked and paid for within a day, also we where given ample information on everything we would need to know including a DVD showing what to do on the canal and locks, looking forward to the tution and enjoying our holiday, well done.”

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Posted 11 years ago

“Booking made very easy with quick response and friendly staff. Looking forward to a relaxing holiday.”

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Posted 11 years ago

“Helpful, friendly, and great to deal with.”

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Posted 11 years ago

“The staff were excellent helped me with all the information i needed to now and help me sort everything out. Mr J Robertson and family”

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Posted 11 years ago

“Have not taken this type of holiday before and needed to ask quite a few questions. The staff were extremely helpful. which gave me confidence to book a boating holiday on the Norfolk Broads.”

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Posted 11 years ago

“I filled in an on-line booking form and within a couple of hours I had a phonecall from Waterways Holidays to confirm all the details and to take a deposit payment. All in all, a very friendly and efficient service. Looking forward to the holiday now!”

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Posted 11 years ago

“Very friendly and helpful service. Thanks”

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Posted 11 years ago

“Very friendly and helpful. Provided lots of information and answered all my queries. Held the booking for a couple of days as I was booking for a large group and needed to confirm with everyone.”

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Posted 11 years ago

“The lady I spoke with was professional, informative and very helpful without being pushy. Would recommend this website to friends.”

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Posted 11 years ago

“Waterways are very helpful and give all the required infor”

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Posted 11 years ago

“After a brilliant first time experience with Waterways, I have just booked our second canal holiday with them. Staff were helpful, cheerful and knowlegable. Thank you!!”

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Posted 11 years ago

“good booking experience, very kind and friendly advice and very friendly with time to talk me through a narrow boat break thanks to all involved martin.”

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Posted 11 years ago

“good booking”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,501 reviews