Waterways Holidays Ltd Reviews

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good information and friendly, helpful staff. A goodvexperience”

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Posted 11 years ago

“I did not have any problem while making a booking. A date change was done without any hassle.”

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Posted 11 years ago

“Fast response, told me what I have got and what I need and clear costs with no hidden surcharges. A straightforward booking. Excellent experience”

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Posted 11 years ago

“Easy to book ,very helpful and efficient staff ,prompt service”

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Posted 11 years ago

“Extremely professional and helpful booking service. More than happy to answer all of my questions. Can't wait for the holiday.”

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Posted 11 years ago

“Very cheerfull,”

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Posted 11 years ago

“Very cheerfull, helpfull agent”

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Posted 11 years ago

“Everybody was very helpful in terms of giving information, guidance as which holiday options we might want to explore and details of costs involved.”

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Posted 11 years ago

“The lady on the phone was extremely helpful as this was our first canal holiday. She talked me through the options and suggested the trip she thought would suit us all the most. Fantastic help and really looking forward to the holiday next week.”

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Posted 11 years ago

“Very helpful customer service. Prompt booking service”

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Posted 11 years ago

“I had a quick respons on my booking and they were very helpfull.”

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Posted 11 years ago

“The lady I spoke to covered almost everything but at the end despite trying 3 or more times to say 'there is just one more thing' she chose to ignore me and carry on with her pitch, finally cutting me off saying goodbye as I was still trying to stay 'just one more thing' Very rude I thought.”

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Posted 11 years ago

Dear Mrs Hope Many thanks for your feedback. As a small family business of experienced boaters, none of our team use any scripted answers and I can only sincerely apologise if we failed to answer all of your questions during your inotial booking call. We have called you again in response to your feedback and hopefully answered your query about taking bikes. Should you have any other questions, please don't hesitate to email us via info@waterwaysholidays.com or call us on 01252 796400 at anytime. We wish you a very enjoyable boating holiday.

Posted 11 years ago

“Really helpful and friendly staff. Pleasure booking. Hope the holiday is equally as good.”

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Posted 11 years ago

“Very helpful service. Quick and easy. Looking forward to my holiday. Thanks”

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Posted 11 years ago

“I spoke to a very pleasant lady when she rang me to confirm my booking. I have booked with Waterways Holidays before and always found them to be first rate. Mrs L Thompson”

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Posted 11 years ago

“Gemma was great - efficient and helpful. It took ages to sort out getting my email from Oxfordshire Boats - not sure why but Gemma tried hard to help.”

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Posted 11 years ago

“The lady I spoke to had a lovely friendly voice and was very helpful. I think I will benefit from her personal experience of that waterway that she shared with me.”

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Posted 11 years ago

“nothing to complain at all!”

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Posted 11 years ago

“Great”

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Posted 11 years ago

“Very happy with booking process, nice and friendly, looking forward to our holiday”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,501 reviews