Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Efficient team!”

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Posted 12 years ago

“Very Helpful, all my questions were answered and the whole booking experience was very quick and easy”

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Posted 12 years ago

“Very easy, and the lady on the phone was very helpful.”

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Posted 12 years ago

“I found Waterway holidays very very helpful over the phone. I do think that there could be some improvements to the search function on your website to enable you to look more easily for the right holiday. it is difficult to sort and filter when you get a high amount of search results.”

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Posted 12 years ago

Dear Ms Palmer. Many thanks for your kind review and we are delighted that we could help you find a suitable boat for your holiday. We are constantly looking to add further filters to our search results (there are currently 18 feature filters plus a filter to select an alternative start day) and we will keep updating our systems to make finding your perfect boat as easy as possible. Have a great holiday.

Posted 12 years ago

“Easy to reserve on line, clear and consise information. Call back was quick and agent was knowledgeable, polite and efficient. All very good.”

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Posted 12 years ago

“We had a god information”

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Posted 12 years ago

“The response to my Sunday night reservation was excellent 10.30 Monday morning i received a phone call from a very polite and friendly young lady who handled the booking details in an efficient manner, the paperwork came through shortly afterwards. This is the kind of service which makes me return to a company time after time.”

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Posted 12 years ago

Dear Mr Money. Many thanks for your very kind review. We really look forward to helping you find your next boating holiday and hope that you enjoy your forthcoming holiday.

Posted 12 years ago

“good, quick & easy to order online and friendly staff”

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Posted 12 years ago

“We received a phone call within a short while after expressing our interest via the Internet. The person I spoke to was very pleasant and dealt with our booking very efficiently.”

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Posted 12 years ago

“Fantastic service, knowledge or holidays and polite manner. I hadn't even considered a holiday on the broads before!”

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Posted 12 years ago

“Friendly service but had some issues getting through on the phone on Sunday morning. Disappointed after filling in the booking online that I could not make the Payment online requiring more phone calls to pay - a bit out of date.”

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Posted 12 years ago

“Nice and friendly support on the phone, prompt replies. Well done.”

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Posted 12 years ago

“Very friendly efficient lady who fully explained everything. Thank you lesley”

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Posted 12 years ago

“Booked online an was called back about an hour later. Very smooth experience.”

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Posted 12 years ago

“I booked our holiday and within 5 minutes received a telephone call from Lesley. She was very pleasant and informative about the amenities on board which was really useful she took our deposit and said we could contact her at anytime if we needed any further info.”

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Posted 12 years ago

“When I called to book I received very good information. Everything was explained in an easy to understand manner. All that I needed. I did forget to ask for a microwave oven to be on the boat for our use. I hope it's not too late to order one now. Best Regards, Joyce Potter.”

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Posted 12 years ago

Hi Joyce, thank you for your kind review. I have checked and their will be a microwave on board your boat for you. Hope you have a great holiday from all of us at Waterways Holidays.

Posted 12 years ago

“Clear, straight forward and quick. Staff also very helpful.”

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Posted 12 years ago

“Booking our first holiday with Waterways holidays was easy, quick and the lady that took our details was very friendly and helpful. We also found the website easy to navigate with plenty of info on what was available and what to expect from any chosen route :)”

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Posted 12 years ago

“I found the website excellent. I chose a boat on line then rang up to clarify that it was suitable for two families with two dogs. I finished off booking via telephone. Very friendly and helpful. I would certainly use the site again and recommend it to friends and family.”

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Posted 12 years ago

“The lady who contacted me was very friendly and helpful and was genuinely interested in every aspect. Booking was an absolute pleasure”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews