Waterways Holidays Ltd Reviews

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website and quick call back for booking, would definitely recommend.”

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Posted 11 years ago

“Booked online but after an hour nobody had contacted me to confirm said booking. So I rang and was reassured that everything was okay and an apology was given for not contacting me. Apparently they were very busy. Very polite and knowledgeable staff member took my call.”

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Posted 11 years ago

“Hi, found the booking process very easy. The lady I spoke with was most helpful. Thanks”

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Posted 11 years ago

“I received a telephone call within minutes of booking on line. The agent was very pleasant and helpful and gave me lots of information about the holiday and the boat. I would definitely recommend this company”

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Posted 11 years ago

“Very straight forward booking and very polite helpful staff.”

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Posted 11 years ago

“Very friendly, helpful, informative and unhurried, let`s hope the holiday is as good. What was also nice was I could see a picture of who I was talking to nice touch I thought. Regards Mr B Jopson.”

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Posted 11 years ago

“Waterways holidays was easy to use & packed full of information. All we needed to choose our break & the lady I spoke to was very friendly & extremely knowledgable. A very good experience. Thank you.”

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Posted 11 years ago

“Very friendly service. Only thing I didn't like was that I had to pay over the phone, which I always feel a bit dubious about. An online option would be much better. Received a confirmation email quickly though. Overall very good”

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Posted 11 years ago

“Very helpful staff- were patient with all my questions, necessary when booking from so far away. Thank you for your understanding.”

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Posted 11 years ago

“Both Gemma and Lesley were very helpful. They answered my odd and possibly annoying questions and indecisions from the other side of the world with patience and helped bring my booking to fruition.”

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Posted 11 years ago

“From the initial telephone inquiry with Abbie, the help and assistance to find our Canal Boat holiday was a pleasure. The process was very efficient and friendly. Well done, looking forward to the holiday.”

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Posted 11 years ago

“Very pleasant . easy to talk to. Explained i had never been on a boat and she was very imformative. She explained exactly what i needed to pay and what it entitled me to.”

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Posted 11 years ago

“Trlep”

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Posted 11 years ago

“The staff at waterways are very friendly and easy to talk to, they answered all the questions and queries that we had (this being our 1st boating holiday). Would definetally recommend them. Quick and easy booking!!!”

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Posted 11 years ago

“The service I received when booking was very friendly, warm, helpful, reassuring and informative. I am very much looking forward to our holiday and know that if there are any problems or queries I have between now and then, then The Waterways team will be on hand to help.”

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Posted 11 years ago

“I spoke to three different staff on different occasions through the booking process and had what can only be described as excellent service on every occasion. Trudi who actually booked the holiday for me went beyond the call of duty to be helpful and ensure I got exactly what I wanted, as it is part of a big birthday celebration. I cant wait to go away now!! Thank you!”

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Posted 11 years ago

“Helpful, Friendly and polite!”

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Posted 11 years ago

“Easy to complete a booking form online. Friendly member if staff called back the following day to take payment. All in all, an easy way to book a holiday.”

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Posted 11 years ago

“Very helpful!”

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Posted 11 years ago

“Dawn was incredibly helpful on the phone, answered my questions and even called back to confirm payment had gone through OK when we had a bit of an issue with the card processing, thank you!”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,501 reviews