Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Concise and clear information and helpful staff easy to talk to and friendly”

Helpful Report

Posted 12 years ago

“Received a phone call less than an hour after booking online to confirm availability and take payment. My questions regarding the booking were answered promptly and clearly and I received an email confirmation immediately afterwards.”

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Posted 12 years ago

“well done and responsive.”

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Posted 12 years ago

“Professional, helpful and quick response to booking. Very good start to our holiday plans. Thank you.”

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Posted 12 years ago

“Very polite booking service and helpful on the telephone.”

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Posted 12 years ago

“Very quick and uncomplicated booking system, very polite and helpful staff.”

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Posted 12 years ago

“Very helpful. Excelent”

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Posted 12 years ago

“Looked on the website, I phoned to check availability, very helpful staff, paid my money; booked !!! job done. Totally stress free service. Perfect !!”

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Posted 12 years ago

“Really helpful, informative and polite staff. It was a really easy and smooth booking process.”

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Posted 12 years ago

“Reserving the holiday was easy to do on line and the man I spoke to on the telephone was very helpful and friendly to me.”

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Posted 12 years ago

“In this age of online anonymity, it was unusual for me to receive a call back to finalise my booking. However, it was a very pleasant experience with Lesley - I believe - adding additonal useful information in a professional but very friendly manner. I came away feeling I'd made a good decision by booking with this company.”

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Posted 12 years ago

“Excellent very quick. Slick service. Hopefully the rest of the experience will at least match or better it. I will let you know after the holiday. Roy Williams.”

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Posted 12 years ago

“Great and pleasent service. Easy to understand all the information, and made us feel at ease as it's our first Canal holiday.”

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Posted 12 years ago

“Filled in booking form for a boat quoted on the website. Was contacted next day to be told boat was actually unavailable. Initial disappointment was countered by the great service from Gemma, who sourced suitable alternatives and got back to us very quickly.”

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Posted 12 years ago

“The member of staff who contacted me was very pleasant and knowledgable. They explained everything clearly to me and mad the process of booking my trip very simple. Would definitely use you again!!!”

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Posted 12 years ago

“The staff were all very friendly, helpful and well informed. Excellent service. Looking forwards to the actual break!”

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Posted 12 years ago

“Being on the opposite side of the time clock made things a little difficult but once the e-mail were synchronised it was not difficult to organise the booking from the opposite side of the World.”

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Posted 12 years ago

“I chose to book by phone and was answered quickly. The person was friendly and efficient and answered all my questions. The only reason I have not give you very good is because he said I'd confirmation the next day - and it took 2.”

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Posted 12 years ago

“Both Trudy on my initial call making enquiries, and Abby, who took my call to book the holiday were pleasant helpful people. I explained my situation and was given various options. I'm happy with the information given, and how the booking was handled. If I think of anything else I need to know, I feel I can ask at any time. Assuming the holiday is successful, I would use Waterways Holidays again.”

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Posted 12 years ago

“Booking our boat was easy. We got an email right away confirming the online booking. We also emailed several times with questions and received answers very quickly. They were anxious to help with any concerns we had.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews