Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy booking. They called me back to make the arrangements and everything went smoothly. Thankyou”

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Posted 9 years ago

“Easy booking process. Friendly accommodating staff.”

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Posted 9 years ago

“Friendly, helpful staff who really know their stuff. The holiday we wanted wasn't available, but I think we ended up with something even better due to their advice and knowledge.”

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Posted 9 years ago

“Excellent, friendly help on a number of telephone calls and emails from staff who obviously knew what they were talking about and understood what I needed to know.”

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Posted 9 years ago

“Book and reserve the boat is very easy. On the phone people are very friendly and helpful.”

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Posted 9 years ago

“Gemma was very helpful answering a few queries I had and then booking our holiday. Refreshing to receive good customer service.”

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Posted 9 years ago

“They were very helpful and professional and did everything they could to help us choose the right boat for us.”

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Posted 9 years ago

“Very clear about what is included in the price, excellent service thank you”

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Posted 9 years ago

“Very helpful and knowledgeable staff , answered all our questions prior to booking.”

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Posted 9 years ago

“I reserved on line and same day someone phoned me to talk through my booking. Very efficient.”

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Posted 9 years ago

“Very friendly nothing was too much trouble. Very quick and efficient.”

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Posted 9 years ago

“very quick reply, very efficient!”

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Posted 9 years ago

“Our request to book, was responded to promptly, along with relevant information attached.”

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Posted 9 years ago

“Most excellent, although feeding the Gerbils in the wheels a wee bit more may make the machines a tadge quicker!”

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Posted 9 years ago

“Good communication and a very helpful customer services. Overall a quick and easy booking process.”

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Posted 9 years ago

“Friendly and very helpful.”

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Posted 9 years ago

“Very helpful advisor ,a very easy booking and have every confidence we are going to have a great weekend”

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Posted 9 years ago

“A very easy and helpful service. Only criticism is I had to call to book even though I had used the online reservation service.”

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Posted 9 years ago

“Following my initial on-line enquiry (Saturday night) we received an e-mail and couple of calls on Sunday to confirm the booking. I was unavailable at the time but clear messages and text were left on my mobile so that I could call back, which I did. I thought this was a quick response and generally it was excellent. My initial call was with a chap called Nigel and he quickly established good report. He confirmed that the boat we had in mind was available and checked to confirm full details of the dates, price, fuel, cabin layouts, dogs, insurance, any extras, etc. What I thought was special was the way he discussed my varied boating experience. Although I am a novice in canal boating he assured me that with care the canal boat experience would be ideal for the family holiday that we were planning. Nigel put me at ease. He also gave tips on where I could find extra info e.g. u-tube. So all in all an excellent start and I am looking forward to the holiday. John Turner”

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Posted 9 years ago

“Very helpful and knowledgeable staff”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews