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Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Very friendly staff member went through the booking effeciently and assured me they would be available for any future questions or concerns I may have.
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Posted 10 years ago
very quick and helpfull in all aspects of the hoilday
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Posted 10 years ago
Arranged my boating holiday with Jemma. Very helpful lady, nothing was to much trouble. Even sorted me some pics out of the interior of a boat because there we're none on the website. She's a diamond and a real asset to your company. Was a very pleasant booking process ! Many Thanks.
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Posted 10 years ago
Thank you for your very kind review Mr Wouters - we always really appreciate such kind comments. Have a fabulous holiday!
Posted 10 years ago
The website was very easy to navigate and the staff were prompt and polite in replying to our enquiry.
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Posted 10 years ago
Friendly, fast and efficient both by email and on the phone. good service. Thank you
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Posted 10 years ago
Lesley was very helpful and informative we just squeezed in our call before your lines closed for the day but Lesley didn't rush the call and made sure the experience of booking was a good one
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Posted 10 years ago
Friendly service and generally good. Card details were taken down incorrectly and I'm still awaiting some information that I was promised.
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Posted 10 years ago
Dear Mr Hewitt. Thank you for your feedback. As discussed by phone, I understand that you now have all of the information as requested. Have a great holiday.
Posted 10 years ago
very easy booking process.dawn,was very helpful on the phone
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Posted 10 years ago
The lady that took our booking was polite and very knowledgeable a pleasure to talk to and answered our questions with accuracy
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Posted 10 years ago
Very efficient, on-the-ball & helpful.
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Posted 10 years ago
After doing the research online I called the bookings line and had both a pleasant conversation and an easy booking experience.
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Posted 10 years ago
Everything was easy and very helpful
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Posted 10 years ago
The website is not perfect, but the back end process worked very well.
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Posted 10 years ago
Quick, easy and very helpful staff
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Posted 10 years ago
The website was excellent to help decide which boat and where to go. Selected a boat from the website and did all the booking online. Received a confirmation email by return and a further email with more details the following morning. Phoned the office, spoke with Gemma Richards, passed Credit Card details and received an email receipt. Gemma was extremely helpful and knowledgeable and provided some useful suggestions. The whole experience was stress-free and efficient.
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Posted 10 years ago
Simple, efficient and informative.
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Posted 10 years ago
email response very quick and lady on phone was very helpful and friendly.
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Posted 10 years ago
Very efficient with no fuss.
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Posted 10 years ago
Thank you, when I finally decided where we would like to go on our canal boat, I contacted Waterways Holidays and everything has flowed beautifully since then. From our perspectives as visitors from overseas, the only improvement for us would be to pay by Internet Banking. Lesley, you have been wonderful to communicate with. Jill and Keith NZ
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Posted 10 years ago
Outstanding service, both members of staff that I spoke to were friendly, polite and well informed. The booking process was quick and efficient. I am very impressed with the professional service so far.
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Posted 10 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews