Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class service and very understanding to new customers who has never used a boat in his life we are really looking forward to this regards Brian Stanners Formula 1 Newcastle”

Helpful Report

Posted 10 years ago

“Very friendly and speedy booking survice. A pleasure to use. *thumbs up.”

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Posted 10 years ago

“Thank you very much for the ;booking experience'. Nothing could have been easier - and when I made the suggested call to Waterways Holidays, I was surprised and delighted to find myself talking to someone (Lesley) who knew what I was talking about, as well as the actual booking administration. I wish more such agencies were run by enthusiastic users. Full marks, too, for the prompt and efficient response from Martham Boats. It's service like that that encourages people to keep coming back. Keith Eley”

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Posted 10 years ago

“The help given was very good and explanatory. The representative that we dealt with was very friendly and knowledgable.”

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Posted 10 years ago

“Good personal and friendly and accurate service - thanks!”

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Posted 10 years ago

“The booking process could not have been easier. Great service, will feed back on the boat after the holiday.”

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Posted 10 years ago

“A really friendly service and made the whole booking experience a pleasure.... can highly recommend.”

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Posted 10 years ago

“Easy to look at the available boats and their specifications . All the pricing and booking details are clear. They rang first thing the next day to confirm and to offer any further information necessary. The lady who rang was very courteous and knowledgeable.”

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Posted 10 years ago

“Finding the boat we required on the website was reasonably easy. I sent an email requesting the date and boat we wished to hire. I was telephoned back within a few hours. The rental fees were explained to me along with other important information and I felt confident to continue with the weeks rental. After payment was made another email was sent to me giving further relevant information. The whole process was quick and easy. Telephone conversation was friendly but professional. We are now looking forward to a lovely week boating on the Norfolk Broads!”

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Posted 10 years ago

“Very Helpful with my Booking. My Family and I are now looking forward to a few days away together.”

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Posted 10 years ago

“My questions were answered quickly and the person I spoke to was very friendly. The booking process was straight forward and efficient. Thank you.”

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Posted 10 years ago

“Friendly and informative. Good so far.”

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Posted 10 years ago

“Superb! The whole process was faultless and staff wonderfully friendly and helpful.Thank you.”

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Posted 10 years ago

“Booked on line Sunday Evening and received a phone call Monday morning from Dawn confirming booking And taking deposit. Could not be any easier .”

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Posted 10 years ago

“The screen was very easy to navigate. The follow up call from waterways holidays was extremely helpful and very welcome.”

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Posted 10 years ago

“The rrquest for feedback within 5 minutes of the booking is snit quick: in my regard it is a little more than just me entering stuff. Your part, acknowledgement, paperwork, etcetera was stille to be done and cant yet be judged.”

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Posted 10 years ago

“Good communication and helpful advice was provided and the whole booking process went smoothly. A little disappointed at the 2% surcharge when using credit card. Had we been aware of this before payment, a different payment option might have been chosen.”

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Posted 10 years ago

“Very welcoming, pleasant and efficient service.”

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Posted 10 years ago

“Making reservations was easy and efficient. Answer emails in a timely fashion”

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Posted 10 years ago

“The booking process was simple, staff were extremely helpful, polite and knowledgeable. The documents that were sent are great for additional information, we all cant wait to get on our first boating experience.”

Helpful Report

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews