Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use. Staff really friendly and helpful when I phoned up with some queries. Easy to make a booking and quick responses from the company via email and phone. Would definitely use them again.”

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Posted 9 years ago

“Extremely helpful and professional. A shame the company do not do military discounts.”

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Posted 9 years ago

“The booking was very easy to do and I found the booking staff friendly, knowledgeable. Thank You”

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Posted 9 years ago

“Excellent friendly and helpful service.”

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Posted 9 years ago

“Booking was very straight forward and easy with freindly helpful people. .Hope the trip goes as smoothly as the booking.”

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Posted 9 years ago

“The service that I received was prompt, polite and efficient. There is really not a lot more that could be asked from a booking service.”

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Posted 9 years ago

“I was pleased to receive such a quick return call to confirm my booking. The operative who called was both friendly and helpful, and maked for a good start to what will be my first boating holiday on the Norfolk Broads.”

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Posted 9 years ago

“Experience on booking the holiday very good and the staff were very knowledgeable and extremely helpful, here's hoping the boat and the boating experience is as good :)”

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Posted 9 years ago

“The lady was very helpful, polite and made sure I understood every aspect of the holiday”

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Posted 9 years ago

“I could not find exactly what I wanted on the website so I phoned up and the person on the other end could not have been more helpful.”

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Posted 9 years ago

“Website - clear and easy to use. Telephone contact - Having narrowed down my search, I found myself left with 3 possibilities and uncertain how to choose, so I rang the office. The staff member I spoke to was great - helpful, friendly and had a good knowledge of the boats and the routes. She listened to my requirements and based on these ended up guiding me to a different boat that I hadn't even spotted as an option. Booking process - I ended up booking over the phone. This was easy and efficient, with prompt confirmation e-mail from Waterways, e-mail confirmation from the boat yard the next day, and written documentation in the post a couple of days later.”

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Posted 9 years ago

“Exhalant service and I will use Waterways again.”

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Posted 9 years ago

“I do not have my own boat and prefer to try different boats from around the Country. Waterways Holidays is a useful site for locating a boat to hire on or close to the route that I wish to take. It is quick and easy to use, especially after I have identified the particular boat I wish to hire. It is then quick and easy to see the dates it is available and the hire fees. I also like being able to access and print of details of boats i am interested in.”

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Posted 9 years ago

“good site well set out more search options would be good ie .number of cabins as well as berths and show on the boat picture whether they can pass under bridges so you could narrow your search down. call centre very knowledgeable and efficent hope the holiday goes as well”

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Posted 9 years ago

“I found the on line booking really easy to follow. I got a confirmation email back saying someone would call me in due course. I got that call in less than 15 minutes, chatted about the holiday and paid the deposit. Excellent service.”

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Posted 9 years ago

“The lady I dealt with, Trudy, was very helpful and informative. As such it made the booking process a lot easier.”

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Posted 9 years ago

“The booking on line was very easy, choosing the style of barge to suit our particular needs was also simple. The follow up phone call from Trudi was very helpful in confirming we had made the right choice.”

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Posted 9 years ago

“Prompt call back. Pleasant contact. Very helpful and informative. Now looking forward to the experience”

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Posted 9 years ago

“Very pleased with the service. I made a mistake with the email address, but was phoned later the day. Unfortunately the original booking was not available, but I was taken through available alternatives and a very similar baot at a similar price was found and booked.”

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Posted 9 years ago

“very helpful and friendly my family and i have never been on a boating holiday,everything was explained would highly recommend this company thankyou.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews