Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I reserved on line and same day someone phoned me to talk through my booking. Very efficient.”

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Posted 10 years ago

“Very friendly nothing was too much trouble. Very quick and efficient.”

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Posted 10 years ago

“very quick reply, very efficient!”

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Posted 10 years ago

“Our request to book, was responded to promptly, along with relevant information attached.”

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Posted 10 years ago

“Most excellent, although feeding the Gerbils in the wheels a wee bit more may make the machines a tadge quicker!”

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Posted 10 years ago

“Good communication and a very helpful customer services. Overall a quick and easy booking process.”

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Posted 10 years ago

“Friendly and very helpful.”

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Posted 10 years ago

“Very helpful advisor ,a very easy booking and have every confidence we are going to have a great weekend”

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Posted 10 years ago

“A very easy and helpful service. Only criticism is I had to call to book even though I had used the online reservation service.”

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Posted 10 years ago

“Following my initial on-line enquiry (Saturday night) we received an e-mail and couple of calls on Sunday to confirm the booking. I was unavailable at the time but clear messages and text were left on my mobile so that I could call back, which I did. I thought this was a quick response and generally it was excellent. My initial call was with a chap called Nigel and he quickly established good report. He confirmed that the boat we had in mind was available and checked to confirm full details of the dates, price, fuel, cabin layouts, dogs, insurance, any extras, etc. What I thought was special was the way he discussed my varied boating experience. Although I am a novice in canal boating he assured me that with care the canal boat experience would be ideal for the family holiday that we were planning. Nigel put me at ease. He also gave tips on where I could find extra info e.g. u-tube. So all in all an excellent start and I am looking forward to the holiday. John Turner”

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Posted 10 years ago

“Very helpful and knowledgeable staff”

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Posted 10 years ago

“very helpful,all questions were answered politely.”

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Posted 10 years ago

“Very quick and easy ,the call taker was very informative and a pleasure to deal with and talk too ,excellent service thanks”

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Posted 10 years ago

“Very pleasant, knowledgeable and efficient staff. A model of good customer service. Hope the holiday is as good.”

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Posted 10 years ago

“Booked online after 5pm and somebody called me up within 15 minutes. Very helpful and better prices than if I had booked directly with the boat provider.”

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Posted 10 years ago

“Very efficient helpful and Informative. Couldn't aske for more.”

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Posted 10 years ago

“Very helpful support over the telephone and very responsive to my initial inquiry - proposed lots of useful alternatives.”

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Posted 10 years ago

“Friendly and helpful phonecall with plenty of information. Clear and efficient.”

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Posted 10 years ago

“Easy to use website followed up by phone call from the boat hire company the same day. Very friendly and helpful.”

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Posted 10 years ago

“excellent customer service”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews