Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking website was well laid out and easy to follow. Everything was explained in plain language. When I telephoned the company to finalise the booking, the lady on the phone was very helpful and explained everything that I needed to know about the boat and the holiday.”

Helpful Report

Posted 9 years ago

“when booking the holiday the adviser we spoke to was very friendly and helpful she explained all about the boat how we would like the beds putting and all the little extras we added on, she gave us a break down of the cost we was very happy with booking the holiday and looking forward to going on it. thankyou.”

Helpful Report

Posted 9 years ago

“Very easy to book. Good expanation of route options, experience, kit etc.”

Helpful Report

Posted 9 years ago

“Trudi. was very professional.friendly and helpful.As a novice boater she answered all of my questions fully with humour and confidence.The accompanying E-mails arrived almost immediately after making the booking.I found the whole experience fun and easy,a good start to the holiday and although she could'nt guarantee the weather I would score 10 out of 10.”

Helpful Report

Posted 9 years ago

“have been boating many times in the past and found the agent very helpful and advice given very good. What we need when we need , so was great”

Helpful Report

Posted 9 years ago

“Our family has been on two canal boat holidays in the last 3 years, and we all love them. We have booked once previously with Waterways Holidays and once directly with a boat owner. Waterways holidays have a huge selection of boats and locations, so there is no shortage of choice. We have booked both early and last minute and got great value for money each time. Waterways Holidays go through all the costs with you at the time of booking so there are no hidden extras. It is well worth looking carefully at the small print before booking as there is a lot of difference between what you can get in with the price on some boats, such as pets going for free, fuel included in the boat hire cost or free car parking. We have found the staff to be cheerful and very knowledgeable. They seem to know the boat owners personally and have good knowledge of all aspects of the waterways where you are intending to visit. We would definitely book through them again.”

Helpful Report

Posted 9 years ago

“A very helpful, efficient and friendly company. I was delighted this morning to receive a guidebook to the canal through the post. Thank you!”

Helpful Report

Posted 9 years ago

“Friendly, experienced staff who could not be faulted, they were quite happy to chat about the booked holiday, possible routes to take & associated experiences that they or others had encountered. We would definitely recommend Waterways Holidays.”

Helpful Report

Posted 9 years ago

“The woman that assisted with my booking was very friendly and helpful - a real pleasure!”

Helpful Report

Posted 9 years ago

“We were contacted very quickly after our online booking and were rung up for the confirmation in a friendly, efficient manner. Let's hope the rest goes as smoothly!”

Helpful Report

Posted 9 years ago

“Very friendly, helpful and efficient response to my email booking request.”

Helpful Report

Posted 9 years ago

“Very prompt and helpful Nice people”

Helpful Report

Posted 9 years ago

“I booked online on New Year's Day and I was called back on 2nd Jan to confirm my booking and pay the deposit. Very efficient told me everything I needed to know and confirmed it all in an email.”

Helpful Report

Posted 9 years ago

“Very polite and personable on the telephone. Quick, efficient service.”

Helpful Report

Posted 9 years ago

Dear Dr Knibb, many thanks for your kind review - we wish you a fantastic boating holiday!

Posted 9 years ago

“Waterways holiday spot on no problem staff very friendly and helpfull . But the boad we got should have sank with the titanic it was terrible . But apart from that a fantastic holiday and that's why we're going with waterways holidays Thanks”

Helpful Report

Posted 9 years ago

Many thanks for your kind review Mr Axford. I am guessing the boat you refer to was a previous holiday as your holiday with us is not until later this year? Have a great holiday & I am sure you will enjoy your chosen boat.

Posted 9 years ago

“The young lady we spoke to a few minutes after making the booking us was extremely pleasant and helpful and recognised our names right away,which does not happen very often she was spot on and very efficient.Excellent service. Many thanks. Julie McCann”

Helpful Report

Posted 9 years ago

“Nigel was very helpful and informative. Convinced I have booked through the right people after our chat.”

Helpful Report

Posted 9 years ago

“Really smooth and easy booking even though it was over Christmas. The people we spoke to were lovely and friendly. Followed by a speedy, informative email from the boatyard. Really pleased with the booking experience, it augers well for the holiday.”

Helpful Report

Posted 9 years ago

“Extremely helpful, knowledgable and friendly.”

Helpful Report

Posted 9 years ago

“Booked on line and received a call very promptly the next working day. Very friendly, polite and informative. Would highly recommend and would have no hesitation in booking with them again.”

Helpful Report

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews