Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good but did however presume it would be a case of booking it all on line straight away including payment and or deposit. The process was abit disjointed as it involves 2 companies.... not a major prkblem though and would use again”

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Posted 9 years ago

“A friendly voice on the other end of the phone is always a massive plus which is indeed what I received, along with a fast call back after processing all the holiday details, as promised. Top marks.”

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Posted 9 years ago

“Excellent service. The website offers a great selection of boating options and the follow-up call was friendly and helpful.”

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Posted 9 years ago

“Very efficient service.”

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Posted 9 years ago

“This was the first time that I have booked through waterways holidays the whole experience was good. The website was easy to find and easy to navigate. The boats were better value here than on some other websites. Once the online form was filled in the company rings you back at the number of your choice to collect the payment. The lady who rang me back was delightful. We had a lovely chat and it was obvious that they love boating holidays and riverside breaks. It was refreshing to have this human element. I will certainly book with this company again.”

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Posted 9 years ago

“first time booking with waterways holidays I must say I was more than satisfied the emails I received where very helpful and when I phoned to book the person who I booked with was very polite and very helpful .I would definitely use waterways holidays again. MR HAYNES”

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Posted 9 years ago

“Very smooth and swift handling. The only thing I would appreciate that would make it even better were if I as a foreigner (from Sweden) could pay with my normal debit card, which would save me the 2% that is added otherwise. It would also be great to have the possibility to fill in the form directly on the web and paying there as well instead of having to print out the form, fill it in, take a photo of it and send a mail with the photo of the form. Other than that; excellent service!”

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Posted 9 years ago

“Process was very professional - questions answered promptly. We look forward to our holiday”

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Posted 9 years ago

“Not been on the holiday yet but booking was good, can't fault it. Made the reservation online then they called me within a few hours to get it all sorted and they where very informative, clear, polite and now its all booked up i can't wait to go! :)”

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Posted 9 years ago

“Easy to use website and helpful people on the phone. Not just a number but a customer with them!”

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Posted 9 years ago

“Very quick response to my initial on-line enquiry. Cheerful, friendly service on the phone.”

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Posted 9 years ago

“Absolutely brilliant. Friendly, helpful and professional. Cannot fault the fantastic service.”

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Posted 9 years ago

“Easy to book & straightforward.”

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Posted 9 years ago

“very helpful and had all the info we needed”

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Posted 9 years ago

“very helpful lady on the phone”

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Posted 9 years ago

“Very helpful and informative as one would hope for. Very much looking forward to our break.”

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Posted 9 years ago

“Excellent customer care - pleasure to speak to and very helpful”

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Posted 9 years ago

“Very efficient & friendly service”

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Posted 9 years ago

“Very easy, straight forward booking. Very pleasant to deal with.”

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Posted 9 years ago

“Very friendly staff, and booking was straightforward.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews