Waterways Holidays Ltd Reviews

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was very speedy and efficient. This is the first time our family has taken a waterways holiday so I was reassured that my contact was friendly, helpful and knowledgeable.”

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Posted 11 years ago

“Very efficient and friendly. Quick response from email request. Nothing is too much trouble. Holiday booked and helpful information was emailed to me straight away. Thankyou.”

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Posted 11 years ago

“Helpful and courteous.”

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Posted 11 years ago

“Booking process went very smoothly. Very helpful staff. Hope holiday goes as smoothly. Very excited.”

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Posted 11 years ago

“Called and actually got through to a lovely lady called Trudi, which was a bonus as wasn't an answerphone. Found her very helpful and knowledgeable and checked to see if we could still board boat late on the Friday of arrival, she phoned back and confirmed we could within the 5 mins. Looking forward to our first boating holiday and if all goes well and enjoyed by all we will definately re book with Waterways.”

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Posted 11 years ago

“Thank you for your excellent booking service. When we went on-line to reserve our narrowboat within a very short time we received a telephone call explaining all the details of our trip, taking a deposit and a day later received an e-mail confirming everything. We are sure we are going to have a great holiday!!”

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Posted 11 years ago

“website clear, staff friendly helpful”

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Posted 11 years ago

“online form was easy to fill in quick response to confirm booking friendly staff”

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Posted 11 years ago

“The lady on the telephone confirming our booking was extremely nice . She explained everything we needed to know about our boating holiday. We are very happy with the way things have gone so far and hope everything else with continue to do the same”

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Posted 11 years ago

“The lady we spoke to was very helpful, answered our questions and came back promptly as promised when she had to follow up one of our queries with the boat owners.”

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Posted 11 years ago

“Excellent customer service, went the extra mile Thanks very much”

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Posted 11 years ago

“I rang to book having searched on the internet for availability. The person I spoke to was friendly, informative and helpful. The service was quick and efficient and I shortly received an email confirmation from both Waterways and the boatyard. I hope the delivery of the holiday proves to be as good as the booking service!”

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Posted 11 years ago

“Very helpful and pleasant experience, really looking forward to our boating now.”

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Posted 11 years ago

“Very straightforward process. We are first timers and found the process helpful.”

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Posted 11 years ago

“A very pleasant & knowledgeable staff member made the whole process a lot simpler and I had confidence that I was making the right choice.”

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Posted 11 years ago

“Enquired online within 5 minutes very friendly and helpful girl called back and talked me through and confirmed booking.”

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Posted 11 years ago

“Abbie could not have been more helpful, a few glitches were handled with aplomb. We expect a wonderful time on this vacation, and will be in touch for future experiences.”

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Posted 11 years ago

“Friendly, knowledgable booking staff. Thanks”

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Posted 11 years ago

“The lady who helped me book my weekend break was very helpfull.”

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Posted 11 years ago

“Our weekend break”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,501 reviews