Waterways Holidays Ltd Reviews

4.9 Rating 4,493 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased for the advice to book my transport first and to be able To hold my booking for 48hours.”

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Posted 8 years ago

“Made the reservation quite easily -- surprised tho' that no payment details taken at booking stage. Got e-mail from company immediately which was followed up by very helpful personal contact over the phone to finalise the booking. Excellent”

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Posted 8 years ago

“Havnt been yet so can't really be honest!!”

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Posted 8 years ago

“The lady that I spoke to was extremely friendly and helpful. Made me feel like I had made the right decision to book.”

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Posted 8 years ago

“Effective website and efficient booking system”

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Posted 8 years ago

“Very easy booking process. Would have been nice though when I booked as Mrs and paid for the holiday that the survey was addressed to me and not my husband. I thought these years of sexism were behind us but obviously not with Waterway holidays”

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Posted 8 years ago

Dear Mrs Kneen, Many thanks for 5 star review and I am so sorry that the survey was addressed to 'Mr' in error. This was simply a typo in the 'title' drop-down selector in our email and we always address any correspondence to the lead name on the booking which should have read 'Mrs'. Have a fabulous holiday and sorry again for any offence caused by our error. Kind regards. Nigel

Posted 8 years ago

“Booking our holiday was made simple and easy. We look forward to boating trip later in the year”

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Posted 8 years ago

“Very quick and easy to understand agents explained everything well”

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Posted 8 years ago

“No fuss and straightforward with bits of additional useful info thrown in.”

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Posted 8 years ago

“Helpful friendly straightforward”

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Posted 8 years ago

“Booked on line, someone called the next day to confirm booking and explained every thing and how to pay,”

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Posted 8 years ago

“Easy to book and good service fast, efficient.”

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Posted 8 years ago

“Great quick easy booking :-)”

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Posted 8 years ago

“Communication was very quick, efficient and professional, thank you.”

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Posted 8 years ago

“Simple to book following a call back and straight forward information.”

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Posted 8 years ago

“This holiday was easy to book and we received a confirmation telephone call the following day. Things were explained to us clearly and we were asked if we had any questions. Pleasant and straightforward experience”

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Posted 8 years ago

“Excellent. Trudi was exceptionally helpful. She advised on the boat best suited to our needs and suggested itineraries to cover our interests. Her responses to our questions were always quick. Definitely recommended”

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Posted 8 years ago

“Pleasant, helpful”

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Posted 8 years ago

“The telephone call from Waterways after my online booking was totally satisfactory - Lesley was friendly, upbeat, clear, professional. It was a very pleasant experience and left me feeling very confident and excited about the family's Easter break on the canals.”

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Posted 8 years ago

“Everything was very simple and easy, very friendly over the phone.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,493 reviews