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Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Easily navigable website and friendly helpful staff on the phone
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Posted 10 years ago
Very helpful and friendly staff. Waterways Holidays was a pleasure to book with.
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Posted 10 years ago
It was a very quick easy process from when the lady telephoned us. She was also very helpful.
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Posted 10 years ago
Dawn at Waterways was very efficient but also took the time to explain all the details of the booking, arrangements and what to expect. She was also able to answer the few questions I had and obviously is very knowledgeable in this area. As a result we are now looking forward to our holiday even more. Altogether a very pleasant experience - thank you.
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Posted 10 years ago
Trudy was thoroughly helpful and efficient. Thank you.
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Posted 10 years ago
Very polite and friendly, answered all my questions. Made booking easy. Useful followup info sent via email. Thankyou
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Posted 10 years ago
Friendly and quick Service. They helped me with every Problem.
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Posted 10 years ago
Excellent service. After the initial booking enquiry, I was contacted quickly and given details on what I was looking to book which I went ahead with. Thanks
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Posted 10 years ago
I initially thought I would be able to book my holiday directly online which is why I rang the office to confirm the booking shortly afterwards, as my family were concerned that someone else who also provisionally booked may ring and confirm before us, leaving us without our 1st choice. The operator knew instantly when I telephoned who I was as she was just checking the booking and about to ring me. I felt the company like to add the personal touch and speak directly to holidaymakers, and I thought that was a nice touch. My family and I are really looking forward to this short break holiday.
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Posted 10 years ago
Excellent web site, easy to navigate. The call back was great very helpful. Just a very small way to improve you site, on the search criteria it would be helpful to put a search for how many dogs. Great experience.
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Posted 10 years ago
After booking on the internet one night I received a call from Dawn the following morning. Dawn ran through the booking details in a very efficiently ,but at the same time told you everything else you might want to know or ask about . A really friendly and helpful process with some excellent advice about boating holidays on the Broads .
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Posted 10 years ago
The booking website was well laid out and easy to follow. Everything was explained in plain language. When I telephoned the company to finalise the booking, the lady on the phone was very helpful and explained everything that I needed to know about the boat and the holiday.
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Posted 10 years ago
when booking the holiday the adviser we spoke to was very friendly and helpful she explained all about the boat how we would like the beds putting and all the little extras we added on, she gave us a break down of the cost we was very happy with booking the holiday and looking forward to going on it. thankyou.
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Posted 10 years ago
Very easy to book. Good expanation of route options, experience, kit etc.
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Posted 10 years ago
Trudi. was very professional.friendly and helpful.As a novice boater she answered all of my questions fully with humour and confidence.The accompanying E-mails arrived almost immediately after making the booking.I found the whole experience fun and easy,a good start to the holiday and although she could'nt guarantee the weather I would score 10 out of 10.
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Posted 10 years ago
have been boating many times in the past and found the agent very helpful and advice given very good. What we need when we need , so was great
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Posted 10 years ago
Our family has been on two canal boat holidays in the last 3 years, and we all love them. We have booked once previously with Waterways Holidays and once directly with a boat owner. Waterways holidays have a huge selection of boats and locations, so there is no shortage of choice. We have booked both early and last minute and got great value for money each time. Waterways Holidays go through all the costs with you at the time of booking so there are no hidden extras. It is well worth looking carefully at the small print before booking as there is a lot of difference between what you can get in with the price on some boats, such as pets going for free, fuel included in the boat hire cost or free car parking. We have found the staff to be cheerful and very knowledgeable. They seem to know the boat owners personally and have good knowledge of all aspects of the waterways where you are intending to visit. We would definitely book through them again.
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Posted 10 years ago
A very helpful, efficient and friendly company. I was delighted this morning to receive a guidebook to the canal through the post. Thank you!
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Posted 10 years ago
Friendly, experienced staff who could not be faulted, they were quite happy to chat about the booked holiday, possible routes to take & associated experiences that they or others had encountered. We would definitely recommend Waterways Holidays.
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Posted 10 years ago
The woman that assisted with my booking was very friendly and helpful - a real pleasure!
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Posted 10 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews