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Waterways Holidays Ltd Reviews

4.9 Rating 4,499 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
We were contacted very quickly after our online booking and were rung up for the confirmation in a friendly, efficient manner. Let's hope the rest goes as smoothly!
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Posted 10 years ago
Very friendly, helpful and efficient response to my email booking request.
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Posted 10 years ago
Very prompt and helpful Nice people
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Posted 10 years ago
I booked online on New Year's Day and I was called back on 2nd Jan to confirm my booking and pay the deposit. Very efficient told me everything I needed to know and confirmed it all in an email.
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Posted 10 years ago
Very polite and personable on the telephone. Quick, efficient service.
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Posted 10 years ago
Dear Dr Knibb, many thanks for your kind review - we wish you a fantastic boating holiday!
Posted 10 years ago
Waterways holiday spot on no problem staff very friendly and helpfull . But the boad we got should have sank with the titanic it was terrible . But apart from that a fantastic holiday and that's why we're going with waterways holidays Thanks
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Posted 10 years ago
Many thanks for your kind review Mr Axford. I am guessing the boat you refer to was a previous holiday as your holiday with us is not until later this year? Have a great holiday & I am sure you will enjoy your chosen boat.
Posted 10 years ago
The young lady we spoke to a few minutes after making the booking us was extremely pleasant and helpful and recognised our names right away,which does not happen very often she was spot on and very efficient.Excellent service. Many thanks. Julie McCann
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Posted 10 years ago
Nigel was very helpful and informative. Convinced I have booked through the right people after our chat.
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Posted 10 years ago
Really smooth and easy booking even though it was over Christmas. The people we spoke to were lovely and friendly. Followed by a speedy, informative email from the boatyard. Really pleased with the booking experience, it augers well for the holiday.
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Posted 10 years ago
Extremely helpful, knowledgable and friendly.
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Posted 10 years ago
Booked on line and received a call very promptly the next working day. Very friendly, polite and informative. Would highly recommend and would have no hesitation in booking with them again.
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Posted 10 years ago
Very polite and easy to talk to with a good knowledge of the products and very helpful
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Posted 10 years ago
Great one to one service when contacted to confirm and finalize the booking. Would initially have preferred just to book and pay on-line when we had decided on the boat and date we wanted but this option was not offered. That said the callback and service given when taking the booking was a really exceptional and informative making it a good experience I was very pleased with the lady who rang an took and confirmed details. I was, and still am very loath to give my card details over the phone This is something you will have to review, as it is in these days very unusual to give card number and security three digit number over the phone. I was surprised this was not available on a secure website. overall outstanding service from your phone lady.
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Posted 10 years ago
Well laid out and informative site. Excellent response. The actual holiday now to prove of the pudding.
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Posted 10 years ago
Very helpful and informative person I spoke to. Really knew the boats and canals well
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Posted 10 years ago
It was so easy to book. Really looking forward to our holiday next year.
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Posted 10 years ago
The whole process was seamless and the advice really useful in ensuring we got the right boat for our needs. Many thanks.
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Posted 10 years ago
The pleasant mannered receptionist was friendly, personable and helpful, after two phone calls we were good friends.
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Posted 10 years ago
I Spoke to Trudi, who was so helpful, have used you loads of times, easy and friendly service, very pleased !!
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Posted 10 years ago
I sent my interest by email on Saturday night and received a response Sunday morning. I spoke to a very friendly representative on the Sunday and all was booked and sorted out on the day. Excellent.
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Posted 10 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,499 reviews