Waterways Holidays Ltd Reviews

4.9 Rating 4,512 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and when I sent an e.mail they respond quickly and back up by a phone call . Thank you. Christine Vaughan”

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Posted 12 years ago

“simple & easy website will use & recomd to others very happy ( sue & gaz)”

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Posted 12 years ago

“Good advice & info. Freiendly and efficient service.”

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Posted 12 years ago

“We were complete novices on cruising the Norfolk Broads and Waterways Holidays went out of their way to help us decide what we might want to consider. The whole selection and booking process was an example of what others should provide but seldom do.”

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Posted 12 years ago

“The lady at Waterways was very helpful. Our first choice was not available but she quickly okayed a similar boat in the same location. Payment was handled very well.”

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Posted 12 years ago

“So far”

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Posted 12 years ago

“Everything was very easy regulated and I can say that I have booked from Germany.”

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Posted 12 years ago

“Contacted promptly the day after my enquiry. The boat was apparently on hold. The terms & conditions were discussed and money exchanged. It was as easy as that.”

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Posted 12 years ago

“Very accommodating, cheerful and polite in all aspects of making our booking.”

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Posted 12 years ago

“Efficient, clear and helpful. Booking completed completely to my satisfaction. Wording on the original email you receive when making an online reservation is grammatically incorrect.”

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Posted 12 years ago

“Third time we have used Waterways Holidays and always pleased with the quick, friendly and efficient service.”

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Posted 12 years ago

“quick and easy process. Would use again as staff are very friendly and helpful”

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Posted 12 years ago

“Excellent service when booking holiday, suggesting alternative boats and marinas.”

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Posted 12 years ago

“it was a very easy process and the girl on the phone was very helpful with any questions i had”

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Posted 12 years ago

“I tried to book a boat about 5pm yesterday and did not get the promised call or the phone answered when I rang you. When I rang again this morning I was told I would be called right back but it was an hour before Trudi called: the boat I wanted was no longer available. Trudi was very helpful and emailed me suggested alternatives. I had found another boat by then and Trudi rang immediately I had filled in the booking request, this time successfully booking the boat. More than happy with the service from Trudi but bit disappointed about missing the first boat, which was considerably less expensive.”

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Posted 12 years ago

Dear Mr Ogden. Many thanks for your feedback. Last minute September bookings have been exceptionally busy and I sincerely apologise that you were unable to get through on the phone. I am delighted we could find you an alternative boat and wish you a very enjoyable holiday.

Posted 12 years ago

“Very helpful and friendly.”

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Posted 12 years ago

“Very helpful, lady i spoke to was very nice and a pleasure to talk to. Thanks”

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Posted 12 years ago

“I booked over the phone. The service was really good. Not only did I get a lot of useful advice about the boat, and holiday, I was also given information about the local supermarket for pre boarding supplies, and about doggy life jackets. So I was really pleased with the service I recieved. Janet C”

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Posted 12 years ago

“Very friendly assistance and answered all my questions. I am still waiting to receive information in the post however I only booked on Thursday . Overall a good experience this far”

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Posted 12 years ago

“A very polite and swift service. Everything managed in a pleasant, courteous way from the acknowledgment email, the follow-up telephone conversation through to the holiday booking confirmation. All done within 24 hours! I am greatly looking forward to my holiday.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,512 reviews