Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady on the phone could not have been more helpful & informative”

Helpful Report

Posted 13 years ago

“Very friendly and helpful staff. I didn't rate very good because the homepage is not very comfortable. There are no filters, you can't sort by price or area, you can't search for a boatname or boatyard.”

Helpful Report

Posted 13 years ago

“ve ry helpful ,i am not very i .t they talked me through.thank you ladies.”

Helpful Report

Posted 13 years ago

“Good experience, plenty of information.”

Helpful Report

Posted 13 years ago

“Called me almost instantly after I placed a booking request, very helpful and also sent very useful peer joining information. Also a better deal for exactly the same product compared with a well known large competitor.”

Helpful Report

Posted 13 years ago

“The lady I dealt with was friendly, warm and very efficient, /I could not fault the service I received”

Helpful Report

Posted 13 years ago

“I was very impressed with the speedy response and helpfulness of Trudi. As our first selection was not available Trudi made some alternative suggestions, one of which we really liked and which I don't think we would have come across through our own searches.”

Helpful Report

Posted 13 years ago

“Booking process was quick and easy, and well explained”

Helpful Report

Posted 13 years ago

“Very good and precise information given in a friendly manner. Everything made easy to understand and comply with.”

Helpful Report

Posted 13 years ago

“I have never booked a boating holiday before and the staff (Nigel) were very friendly and they went through in great detail everything we wanted to know. The booking was quick and simple to do and we are really looking forward to our trip”

Helpful Report

Posted 13 years ago

“This was our first canal boat experience and we loved it. We booked the 'Madeleine' for three days through the online website for Kate's Boats at Stockton Marina, near Warwick. The booking of the vessel was very efficient and equally so, when we took delivery of the boat. The boat was very clean and the interior furnishings of a good quality. The staff were very helpful and our practical tutorial on how to handle the boat excellent. Many thanks to Peter for his patience and understanding in dealing with such novices. We would highly recommend hiring a vessel from Kate's Boats. We shall certainly book another trip! Violet and Simon (Hertfordshire)”

Helpful Report

Posted 13 years ago

“Very helpful and knowledgable of boats and area. Which helped me decide on what holiday to take.”

Helpful Report

Posted 13 years ago

“Extremely pleasant and helpful service by people who rang back when they said they were and who were obviously knowledgeable about their subject. Would reccomend”

Helpful Report

Posted 13 years ago

“First time we have booked a holiday with you and after the kind person on the phone which she phoned us I was more at ease and very happy we booked with you ,we will book again”

Helpful Report

Posted 13 years ago

“All good with exception of not happy with credit card fee.”

Helpful Report

Posted 13 years ago

Dear Mr Bown. Many thanks for your kind review. Some marinas do make a small surcharge of up to 2% to cover credit card processing charges. Others make no surcharge. No card charges apply to any UK debit cards or payment by bank transfer. We wish you a great holiday - best wishes from Waterways Holidays

Posted 13 years ago

“Exceedingly fantastic customer service very satisfied thank you we enjoyed our boating holiday jeannette”

Helpful Report

Posted 13 years ago

“Very user friendly website and very helpful staff. Would highly recommend”

Helpful Report

Posted 13 years ago

“Very prompt phone call back after our email reservation was sent, excellent service by a very knowledgeable member of staff.”

Helpful Report

Posted 13 years ago

“Boat did what it said on the tin. Good boatyard and service.”

Helpful Report

Posted 13 years ago

“Very straightforward procedure, and good value”

Helpful Report

Posted 13 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews