Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked online and its very easy. You select the date and when during the week, start day etc and the boat you want to book. Then they'll call back to book it properly and arrange payment and answer any questions you have. Can't fault it. Very helpful :)”

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Posted 11 years ago

“Easy to book lovely customer service very helpful x”

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Posted 11 years ago

“Lovely lady who rang me back within 15 minutes of my initial (on-line) reservation and was able to confirm all my details very quickly and painlessly. We have hired various boats on both The Broads and The Shannon previously and this has been by far the best and most helpful reception so far. I'm hopeful that the boat and collection will be as good as we are now looking forward to this trip greatly!”

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Posted 11 years ago

“Excellent”

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Posted 11 years ago

“Very helpful and better prices than other companies”

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Posted 11 years ago

“very helpful , booked in minutes”

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Posted 11 years ago

“Booked on line and had a confirmation very quickly with answers to my questions. Spoke on the phone and they were very friendly and helpful”

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Posted 11 years ago

“We could do with some free boat maps and info of the holiday area before the trip thanks”

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Posted 11 years ago

“Very quick and easy to make the booking, now looking forward to the holiday”

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Posted 11 years ago

“Very pleasant, informative and helpful. Thanks.”

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Posted 11 years ago

“Easy process only glitch was unavailability of boat from website so ended up with more expensive one, but customer service was very good”

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Posted 11 years ago

Many thanks for your kind review Mr Lawrence. Sorry that your first choice of boat was unavailable but pleased that we could assist in finding you a suitable alternative. We wish you a very enjoyable boating holiday.

Posted 11 years ago

“The ladies I've spoken to are very friendly and knowledgeable. Overall, a good experience and all my questions were answered.”

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Posted 11 years ago

“very good experience customer service very helpful and informative would book with you again.”

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Posted 11 years ago

“Nigel who dealt with my booking was curtious and helpful.”

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Posted 11 years ago

“Communication was good, booking was straight forward and member of staff friendly and helpful. A pleasure.”

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Posted 11 years ago

“easy to”

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Posted 11 years ago

“Very simple, quick and efficient. Follow up phone call was useful and informative”

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Posted 11 years ago

“Thanks for getting in touch so quickly and answering all of questions. We are so looking forward to our short break.”

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Posted 11 years ago

“The response to our enquiry was excellent with a phone call within an hour and e-mails followed shortly afterwards including a very helpful e-mail about pubs on the canals in the area that we booked.”

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Posted 11 years ago

“The lady I spoke to was very helpful, gave me some great information and I have every confidence that our boating holiday will be good.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews