Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good But we have only booked so far!”

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Posted 11 years ago

Thank you for your review Mrs Shilling. We hope that you enjoy your boating holiday and welcome a further review on your return - have a great holiday.

Posted 11 years ago

“Thank you so much for a wonderful holiday! The booking process was quick and easy, and telephone support was wonderful when we had special questions regarding boating with a little baby. The service was everything we could possibly have hoped for!”

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Posted 11 years ago

“Prompt response to our enquiries with good information”

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Posted 11 years ago

“Clear info on site. Easy booking process.”

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Posted 11 years ago

“I rang Waterways to ask for advice, rather than simply booking online, since I have never visited the broads. The lady I spoke to answered all my queries with great patience and recommended the type of boat which was most suitable for our needs (which was quite different from what I thought would be best for us). This gave me confidence to book straight away, happy in the knowledge that we had made the most appropriate choice. Most friendly and helpful!”

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Posted 11 years ago

“Very helpful lady on the phone that helped me pick suitable accommodation for my family. Very patient.”

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Posted 11 years ago

“Very easy to fill the form in and when I did have a question I rang them and was put at ease. The staff that handled my query were very polite and helpful. Thank you”

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Posted 11 years ago

“Very efficient and friendly booking process.”

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Posted 11 years ago

“Quick and easy online booking system. I was telephone the next day to confirm my booking and arrange payment options. Very polite, friendly and helpful staff helped to make the whole booking procedure smooth and stress free. Many thanks.”

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Posted 11 years ago

“If all holiday companies were as efficient, friendly and helpful as Waterways Holidays the travel industry would have no problems at all. The whole process was a pleasant experience. Cannot recommend them highly enough.”

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Posted 11 years ago

“Nice room great breakfast friendly staff what else do you want????”

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Posted 11 years ago

“From the initial telephone call enquiring the hire of a cruiser for the month of August this year I couldn't have asked for a more helpful and more informative lady ( sorry I can't remember her name) . I had a lot of boxes to tick regarding our holiday as I have my elderly mother which I am treating to a very special treat as she has not been well after some surgery earlier this year coming ,every request I made was met with politeness & understanding of the situation. Several years ago we hired a cruiser from another company on the broads and to be honest was very disappointed with the boat and overall cleanliness of the bedding etc we were given to use so are hoping for better luck this time as both my mother and I love the norfolk broads and the whole boating experience .”

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Posted 11 years ago

“Very professional, knowledgeable staff and friendly staff. Great.”

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Posted 11 years ago

“Very helpful. Friendly”

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Posted 11 years ago

“easy as easy can be a quick phone call and all done within 20 mins.. fantastic”

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Posted 11 years ago

“Excellent, friendly and efficient service from Abbie”

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Posted 11 years ago

“Very friendly staff. This was the second time I used this company to arrange our holiday and all information was provided quickly and efficiently. Would recommend using this company. Their website is so easy to use being able to compare boats, routes and facilities.”

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Posted 11 years ago

“Attentive customer service, honest response when asked about the quality of the boat booked. Extremely quick response to initial e mail. Booked through company 2 years ago and we were impressed with the whole package, excellent.”

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Posted 11 years ago

“Brilliant! In a nutshell,clear concise very pleasant and professional services,I dealt personally have dealt mainly with Nigel and dawn is very good too! Hope the boats as good as the above! Kind regards to all ,Andy Foster,brighton.”

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Posted 11 years ago

“Excellent helpful friendly call, follow up call very quickly with answer to a query”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews