Waterways Holidays Ltd Reviews

4.9 Rating 4,550 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,550 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process only glitch was unavailability of boat from website so ended up with more expensive one, but customer service was very good”

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Posted 12 years ago

Many thanks for your kind review Mr Lawrence. Sorry that your first choice of boat was unavailable but pleased that we could assist in finding you a suitable alternative. We wish you a very enjoyable boating holiday.

Posted 12 years ago

“The ladies I've spoken to are very friendly and knowledgeable. Overall, a good experience and all my questions were answered.”

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Posted 12 years ago

“very good experience customer service very helpful and informative would book with you again.”

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Posted 12 years ago

“Nigel who dealt with my booking was curtious and helpful.”

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Posted 12 years ago

“Communication was good, booking was straight forward and member of staff friendly and helpful. A pleasure.”

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Posted 12 years ago

“easy to”

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Posted 12 years ago

“Very simple, quick and efficient. Follow up phone call was useful and informative”

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Posted 12 years ago

“Thanks for getting in touch so quickly and answering all of questions. We are so looking forward to our short break.”

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Posted 12 years ago

“The response to our enquiry was excellent with a phone call within an hour and e-mails followed shortly afterwards including a very helpful e-mail about pubs on the canals in the area that we booked.”

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Posted 12 years ago

“The lady I spoke to was very helpful, gave me some great information and I have every confidence that our boating holiday will be good.”

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Posted 12 years ago

“Very good But we have only booked so far!”

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Posted 12 years ago

Thank you for your review Mrs Shilling. We hope that you enjoy your boating holiday and welcome a further review on your return - have a great holiday.

Posted 12 years ago

“Thank you so much for a wonderful holiday! The booking process was quick and easy, and telephone support was wonderful when we had special questions regarding boating with a little baby. The service was everything we could possibly have hoped for!”

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Posted 12 years ago

“Prompt response to our enquiries with good information”

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Posted 12 years ago

“Clear info on site. Easy booking process.”

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Posted 12 years ago

“I rang Waterways to ask for advice, rather than simply booking online, since I have never visited the broads. The lady I spoke to answered all my queries with great patience and recommended the type of boat which was most suitable for our needs (which was quite different from what I thought would be best for us). This gave me confidence to book straight away, happy in the knowledge that we had made the most appropriate choice. Most friendly and helpful!”

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Posted 12 years ago

“Very helpful lady on the phone that helped me pick suitable accommodation for my family. Very patient.”

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Posted 12 years ago

“Very easy to fill the form in and when I did have a question I rang them and was put at ease. The staff that handled my query were very polite and helpful. Thank you”

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Posted 12 years ago

“Very efficient and friendly booking process.”

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Posted 12 years ago

“Quick and easy online booking system. I was telephone the next day to confirm my booking and arrange payment options. Very polite, friendly and helpful staff helped to make the whole booking procedure smooth and stress free. Many thanks.”

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Posted 12 years ago

“If all holiday companies were as efficient, friendly and helpful as Waterways Holidays the travel industry would have no problems at all. The whole process was a pleasant experience. Cannot recommend them highly enough.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,550 reviews