Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked over the phone. Extremely helpful, knowledgeable and efficient lady took the details with a minimum of fuss.”

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Posted 11 years ago

“Helpful staff, quick & easy to book, but would be helpful if could pay via card over the net.”

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Posted 11 years ago

“Helpful”

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Posted 11 years ago

“We booked Online in the evening, and one of the pleasant staff called the following day to run through everything and take payment details. She was very helpful and made the whole booking process very easy. The website was also very easy to use.”

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Posted 11 years ago

“Quick and easy on the internet with a personal phone call later to confirm and talk through the details of the boat, it's facilities and boatyard. Extremely impressed with the service so far. If you can organise for the weather to be sunny during our short break, I will be even more impressed!”

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Posted 11 years ago

“Excellent service prior to and during booking. Thanks!!”

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Posted 11 years ago

“Over the years I have had to deal with many holiday booking systems and I have to say I have not come across a more helpful and polite person than I did when I contacted Richardsons cruises for a short break on the Norfolk broads. Thanks Nigal for all your help”

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Posted 11 years ago

“I found Trudi to be more than helpful, she went out of her way to make me feel extremely comfortable in choosing Waterways Holidays to book our trip on the Avon and Kennet canal. We are really looking forward to our adventure. Julie Craig Saratoga NSW Australia”

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Posted 11 years ago

“Easy to use web site with good info on the boats (inc 360 degree views of interiors) and the possible trips you can make in different time periods. Excellent staff on telephone, informative, helpful, friendly.”

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Posted 11 years ago

“Friendly, informative and professional service with great help in selecting the best boat.”

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Posted 11 years ago

“Very efficient and polite service.”

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Posted 11 years ago

“Excellent service. I cannot praise Waterways too highly, I left a message with a query at 9pm and received an answer from Abbey at 10.30 the next morning. I called again at 6pm after work and Gemma took my booking. both girls were very courteous and friendly, nothing seemed to be too much trouble for them. I will definitely book with Waterways Holidays the next time I have a holiday afloat.”

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Posted 11 years ago

“The booking process was very easy, I provisionally booked a boat on line and then the very next morning someone called me back to confirm all the details. Looking forward to our short break away now.”

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Posted 11 years ago

“Quick response to e mail very efficient service”

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Posted 11 years ago

“The booking process was smooth, but nowadays I would prefer that the booking was seamless all via the internet and did not involve confirmatory phone calls.”

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Posted 11 years ago

“Easy to use website, very rapid response to initial enquiry and very professional in dealing with the booking.”

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Posted 11 years ago

“I found it a bit strange that we didn't need to input our payment details when we completed the booking form. However the following day a lady rang who was very friendly and answered all my questions and then took our payment details. So all round good experience.”

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Posted 11 years ago

“Very efficient. Many thanks.”

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Posted 11 years ago

“The online booking system was straightforward and easy to understand. Contacting the office subsequently for confirmation of the booking and some additional information, I found the staff very helpful, friendly and efficient. If the holiday itself goes as smoothly as the booking process I shall be delighted.”

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Posted 11 years ago

“The person I spoke to on the phone was very helpful. They gave me plenty of options of different routes to take on the canal. Overall I am very pleased with the service I have received from this company”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews