Waterways Holidays Ltd Reviews

4.9 Rating 4,550 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,550 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Trudy who was exceptionally help full with my booking. I had a number of queries and not only did she fully answer them she even suggested an alternative boat that would better meet our needs. Following our discussion we amended our booking and feel confident that our holiday will meet all our expectations. I only spoke with Trudy but if she is an example of the rest of the company I would be more than happy to recommend them to anyone. I will be using there services again.”

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Posted 12 years ago

“The booking process was quick and easy and the assistance over the phone was a very pleasant experience”

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Posted 12 years ago

“Eexcellent service. The staff are friendly and efficient and made the whole process of booking quick and simple. Thank you”

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Posted 12 years ago

“The whole booking process was done in a very friendly and competent manner. Everything was explained in detail and followed up with an email.”

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Posted 12 years ago

“Very easy to use website and informative on the boats available, booking was easy and the boat hirer contacts you very promptly once the booking has been made”

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Posted 12 years ago

“The response to my booking on line and follow up phone was extremely pleasant and informative.”

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Posted 12 years ago

“All of the girls were very helpful and shared their good knowledge of What route to take my elderly parents and young children on for the week. We can't wait for the holiday now!!”

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Posted 12 years ago

“Very easy booking. Looking forward to a fabulous week.”

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Posted 12 years ago

“The on-line booking process was easy and in the follow up phone conversation the staff were very helpful and friendly.”

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Posted 12 years ago

“Good communication via text and calls. Spoke with Nigel who was very helpful. Thanks, Richard.”

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Posted 12 years ago

“Booked over the phone. Extremely helpful, knowledgeable and efficient lady took the details with a minimum of fuss.”

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Posted 12 years ago

“Helpful staff, quick & easy to book, but would be helpful if could pay via card over the net.”

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Posted 12 years ago

“Helpful”

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Posted 12 years ago

“We booked Online in the evening, and one of the pleasant staff called the following day to run through everything and take payment details. She was very helpful and made the whole booking process very easy. The website was also very easy to use.”

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Posted 12 years ago

“Quick and easy on the internet with a personal phone call later to confirm and talk through the details of the boat, it's facilities and boatyard. Extremely impressed with the service so far. If you can organise for the weather to be sunny during our short break, I will be even more impressed!”

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Posted 12 years ago

“Excellent service prior to and during booking. Thanks!!”

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Posted 12 years ago

“Over the years I have had to deal with many holiday booking systems and I have to say I have not come across a more helpful and polite person than I did when I contacted Richardsons cruises for a short break on the Norfolk broads. Thanks Nigal for all your help”

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Posted 12 years ago

“I found Trudi to be more than helpful, she went out of her way to make me feel extremely comfortable in choosing Waterways Holidays to book our trip on the Avon and Kennet canal. We are really looking forward to our adventure. Julie Craig Saratoga NSW Australia”

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Posted 12 years ago

“Easy to use web site with good info on the boats (inc 360 degree views of interiors) and the possible trips you can make in different time periods. Excellent staff on telephone, informative, helpful, friendly.”

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Posted 12 years ago

“Friendly, informative and professional service with great help in selecting the best boat.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,550 reviews