Waterways Holidays Ltd Reviews

4.9 Rating 4,500 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted to thank you for such a lovely holiday. Booking with you was easy. Questions answered quickly. The boat was spotless on arrival. Steve did a great job of showing us round the boat and gave really clear instructions. The one small hitch we had when the fuse blew was dealt with so quickly and did not affect our holiday at all. Can't remember the engineers name but he too was lovely. The service was great and I will definitely book with you again.”

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Posted 11 years ago

“Everythink went on very quick and easy, questions were answered as fast as satisfying.”

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Posted 11 years ago

“I had to phone from South Africa to organise this booking and they were so helpful.”

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Posted 11 years ago

“Simple online system to reserve your booking. Not sure why they ring you back to confirm and take payment when it could be done online but they're always very pleasant.”

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Posted 11 years ago

“Very good service and very informative.”

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Posted 11 years ago

“Prompt call back (within 30 mins) of submitting my online enquiry, to confirm that the boat was reserved for us at that excellent price !”

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Posted 11 years ago

“Very easy to talk to and it made booking my holiday a pleasure thank you so much”

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Posted 11 years ago

“Really great booking experience. Everything was handled quickly and we can now look forward to our jollies!”

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Posted 11 years ago

“Very quick and easy and helpful staff when telephoning.”

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Posted 11 years ago

“The service was excellent quick and the call taker was very good and listened to my requests. Very impressed with the information on the computer and the information about the boat. Good service overall”

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Posted 11 years ago

“I spoke with Trudy who was exceptionally help full with my booking. I had a number of queries and not only did she fully answer them she even suggested an alternative boat that would better meet our needs. Following our discussion we amended our booking and feel confident that our holiday will meet all our expectations. I only spoke with Trudy but if she is an example of the rest of the company I would be more than happy to recommend them to anyone. I will be using there services again.”

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Posted 11 years ago

“The booking process was quick and easy and the assistance over the phone was a very pleasant experience”

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Posted 11 years ago

“Eexcellent service. The staff are friendly and efficient and made the whole process of booking quick and simple. Thank you”

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Posted 11 years ago

“The whole booking process was done in a very friendly and competent manner. Everything was explained in detail and followed up with an email.”

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Posted 11 years ago

“Very easy to use website and informative on the boats available, booking was easy and the boat hirer contacts you very promptly once the booking has been made”

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Posted 11 years ago

“The response to my booking on line and follow up phone was extremely pleasant and informative.”

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Posted 11 years ago

“All of the girls were very helpful and shared their good knowledge of What route to take my elderly parents and young children on for the week. We can't wait for the holiday now!!”

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Posted 11 years ago

“Very easy booking. Looking forward to a fabulous week.”

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Posted 11 years ago

“The on-line booking process was easy and in the follow up phone conversation the staff were very helpful and friendly.”

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Posted 11 years ago

“Good communication via text and calls. Spoke with Nigel who was very helpful. Thanks, Richard.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,500 reviews