Waterways Holidays Ltd Reviews

4.9 Rating 4,545 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,545 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent booking service. Got s call back almost immediately.”

Helpful Report

Posted 10 years ago

“Lesley was very friendly and efficient.”

Helpful Report

Posted 10 years ago

“Good and helpful service from Trudi.”

Helpful Report

Posted 10 years ago

“the booking was organised quite quickly, and confirmation followed also quickly, they explained everything we needed to know, they sent us a link to watch how to perform operations on the boat. we found the staff very friendly and helpful which made us look forward even more to our holiday, very pleased overall.”

Helpful Report

Posted 10 years ago

“Very efficient and pleasant lady who answered all my questions.Confirmation very quick.”

Helpful Report

Posted 10 years ago

“The web site is extremely good and the personal contact made the whole process a pleasure!”

Helpful Report

Posted 10 years ago

“Very helpfull staff member finalised my booking.”

Helpful Report

Posted 10 years ago

“I was very impressed with the staff at the other end of the phone. As I couldn't make a decision immediately I had to call a few times. Each lady I spoke to was helpful and friendly. A good start! Anna Hales”

Helpful Report

Posted 10 years ago

“After using the very informative and easy to use website, I received a confirmation of receipt of my booking very quickly. The following day I was contacted to discuss and complete the booking and the people I talked to were very helpful and able to answer my questions regarding the boat and the booking. Many thanks”

Helpful Report

Posted 10 years ago

“Very helpful and informative and very quick response as well recommended”

Helpful Report

Posted 10 years ago

“Very helpful”

Helpful Report

Posted 10 years ago

“abbey was very helpful when discussing our holiday and the advice was really helpful also. definitely be booking again next year.”

Helpful Report

Posted 10 years ago

“Very helpful and nice to deal with”

Helpful Report

Posted 10 years ago

“Booked online and a lovely lady rang and confirmed booking and chatted for a while telling us about route ect - cant wait!!!”

Helpful Report

Posted 10 years ago

“Website is a little difficult to get around but used to it , we ,a aged ok. The following day we telephoned to pay and the staff were very helpful and the booking was confirmed easily.”

Helpful Report

Posted 10 years ago

“Very helpful service, our contact person was very good.”

Helpful Report

Posted 10 years ago

“Very helpful and knowledgable staff.”

Helpful Report

Posted 10 years ago

“The Desktop website and booking system are great, after placing the order someone called me within 10 minutes to take payment and advise me on the details of the holiday. The mobile site ( Whilst still adequate) could do with more search critera, such as a filter on price, relevence, length of boat.”

Helpful Report

Posted 10 years ago

Dear Mr Jones. Many thanks for your feedback on Waterways Holidays mobile site and thank you for your suggested enhancements. We have now added a full sort function to the mobile site holiday results and look at improving our mobile site even further in due course. Once again, thank you for taking the time to help us improve the service we provide for our customers and we wish you a great boating holiday!

Posted 10 years ago

“Form was easy to fill out and booking was promptly confirmed.”

Helpful Report

Posted 10 years ago

“Really friendly and efficient service! Nigel was super brilliant on the phone! First time boaters and found the company on google”

Helpful Report

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,545 reviews