Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking my holiday was very easy. All the information came though very quickly.”

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Posted 8 years ago

“A bit difficult to navigate too the place you want to start. Quick reponse after booking”

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Posted 8 years ago

Hi Mr Mogstad. It is indeed true that the most difficult part in selecting your holiday is choosing where to start from as there are so many choices with over 80 bases across the UK. Our booking team are all experienced boaters and are always delighted to advise on the most suitable routes based on personal experience and the type of holiday you would like to enjoy (e.g. chilled gentle cruising or plenty of locks and activity!) Glad we could help you find the best holiday for your party and have a great time! - the Waterways Holidays Team 01252 796400

Posted 8 years ago

“Rang with in minutes of sending my reservation request, I didn't get the boat I initially wanted but the second was booked within minutes.”

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Posted 8 years ago

“Very friendly staff helpful with our enquiries and gave us lots of help and great ideas. Good to know we can phone at any time. Looking forward to our holiday .”

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Posted 8 years ago

“Very quick and efficient system - would have preferred to do it all on line but this was the next best thing - the phone call came very quickly and person I spoke to was extremely helpful”

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Posted 8 years ago

“Very helpful advice when booking”

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Posted 8 years ago

“The help and advice given by both of the Ladies I spoke to, the first one was called Lesley and the second whose name I can't recall, was efficient and very helpful. It was a pleasure to have booked with your company. If the boat itself goes as well we shall have nothing but praise.”

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Posted 8 years ago

“First rate. Absolutely painless and quick on-line procedure. Telephone acknowledgement within the hour and deposit paid. Well done.”

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Posted 8 years ago

“Very helpful!”

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Posted 8 years ago

“Very friendly lady who gives you the call back.”

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Posted 8 years ago

“There was a very quick response between my enquiry and a phonecall giving me all the details I needed. Very informative and answered all my questions. Easy to do business with you. Thank you”

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Posted 8 years ago

“So far so good! Corresponding from Australia is not always easy but questions were responded to quickly and there was an understanding of the time difference. The booking process was smooth, quick and easy.”

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Posted 8 years ago

“I spoke to a lady named Dawn who was extremely helpful and very pleasant on the phone, who went through the booking with ease. Been on several barging holidays but 1st booking with yourselves let's just hope the barge is as good as it looks.”

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Posted 8 years ago

“Customer advisor was very friendly and helpful”

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Posted 8 years ago

“Made booking my holiday very easy thank you”

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Posted 8 years ago

“Very pleasant and informative throughout the process Thanks”

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Posted 8 years ago

“Great customer service. Very friendly and helpful. A pleasure to deal with”

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Posted 8 years ago

“Really easy to book, given all the info we needed when we paid our deposit over the phone, quick and easy service A+++”

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Posted 8 years ago

“Nigel the gentleman who phoned me (on a Sunday) following my online reservation was great. He was friendly and very helpful with my booking. He chatted about our holiday and was very informative about books to buy and what to bring on our holiday.”

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Posted 8 years ago

“From the moment I phoned waterways holidays I was pleased to have chosen them. Trudi who answered the phone was lovely, she made me feel very comfortable about our choice of boat and area. She went much further and sent me some great info on the area and especially on the Pubs along the way which I was most interested in. The whole transaction was very pleasant and easy to make a booking. I am now looking forward to our narrow boat trip tremendously.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews