Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is a little difficult to get around but used to it , we ,a aged ok. The following day we telephoned to pay and the staff were very helpful and the booking was confirmed easily.”

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Posted 10 years ago

“Very helpful service, our contact person was very good.”

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Posted 10 years ago

“Very helpful and knowledgable staff.”

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Posted 10 years ago

“The Desktop website and booking system are great, after placing the order someone called me within 10 minutes to take payment and advise me on the details of the holiday. The mobile site ( Whilst still adequate) could do with more search critera, such as a filter on price, relevence, length of boat.”

Helpful Report

Posted 10 years ago

Dear Mr Jones. Many thanks for your feedback on Waterways Holidays mobile site and thank you for your suggested enhancements. We have now added a full sort function to the mobile site holiday results and look at improving our mobile site even further in due course. Once again, thank you for taking the time to help us improve the service we provide for our customers and we wish you a great boating holiday!

Posted 10 years ago

“Form was easy to fill out and booking was promptly confirmed.”

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Posted 10 years ago

“Really friendly and efficient service! Nigel was super brilliant on the phone! First time boaters and found the company on google”

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Posted 10 years ago

“Waterways sent confirmation of request immediately, then phoned first thing Monday morning. Lady very friendly, checked booking etc before asking for deposit/payment. They then sent email confirmation. However, a week later and I've not received any contact from Oxford canals who operate the boat I've hired which doesn't appear encouraging.”

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Posted 10 years ago

“Reserving the holiday was quick and easy and the person who rang back to confirm and take payment was very friendly and helpful.”

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Posted 10 years ago

“Easy booking process with clear instructions and quick feedback. Presentation could be clearer; bigger pictures and maybe a map search as opposed to list.”

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Posted 10 years ago

“Nice people to do business with very polite lovely telephone manor nothing to much trouble”

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Posted 10 years ago

“I called for some advice as a first timer and the lady I spoke to was extremely helpful with some good advice. I'm very much looking forward to the holiday!”

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Posted 10 years ago

“Booking was easy and person who rang to organise payment of deposit was very friendly and efficient.”

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Posted 10 years ago

“Very helpful very nice very efficient. Excellent service. I would recommend them”

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Posted 10 years ago

“Gemma was very helpful and checked through all requirements to ensure I was happy with chosen boatand phoned me back the day after I'd booked on line.”

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Posted 10 years ago

“Very friendly staff. Made the booking so easy! Looking forward to our holiday now!”

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Posted 10 years ago

“A very easy booking experience. The Website was simple to negotiate and it was really reassuring to speak to a real person on the phone to confirm my booking. Let's hope there's some sunshine !”

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Posted 10 years ago

“Very friendly and helpful and made booking our holiday a pleasure, thank you”

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Posted 10 years ago

“Friendly manner and very helpful advice. Sounds great!”

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Posted 10 years ago

“Very helpful in making my decision into what boat would be better for me. Very quick response over the phone with my enquirys and emails and conformation details so far so good am really looking forward to my holiday x”

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Posted 10 years ago

“I was delt with prompt by phone. The young lady at the other end was very pleasant and helpful with my booking.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews