Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy, site to use. Spoke to a very helpful and informative member of staff”

Helpful Report

Posted 13 years ago

“Nigel was extremely helpful when I rang to book giving me lots of extra information about the best places to boat too and the best places to eat.”

Helpful Report

Posted 13 years ago

“The person I spoke to was extremely friendly and knowledgeable. They provided all of the information I required and more due to their personal knowledge of the area. They were relaxed about the booking and I did not feel pressured into going ahead with it. Overall very pleased with the service!”

Helpful Report

Posted 13 years ago

“Helpful online chat feature on the webiste allowed me to clarify things. Making the booking was very simple, and the phone call to take payment was quick and easy.”

Helpful Report

Posted 13 years ago

“I spoke to Nigel, he was extremely helpful, he took time to answer my questions as it was the first time I had considered a boat holiday, no pressure, lots of knowledge, I booked the next day.”

Helpful Report

Posted 13 years ago

“I was very impressed with the speed of the service and helpfulness of the staff. I am looking forward to the holiday.”

Helpful Report

Posted 13 years ago

“We were very pleased with the service we received from the staff at Waterways Holidays. Unfortunately our first choice of canal boat was unavailable when we tried to book online. When contacting the Waterways office we found that the staff were very helpful and very efficient in finding us a replacement boat (within an hour). We had a great time on our boating holiday and I would recommend using them.”

Helpful Report

Posted 13 years ago

“Excellent friendly and efficient customer service.”

Helpful Report

Posted 13 years ago

“very informative and helpfull staff,would definatley recommend waterways holidays.”

Helpful Report

Posted 13 years ago

“I found their web site by mistake as I was surfing the net, but glad I did as I was very impressed by everything they offered and how polite they were on the phone. As I have booked this break as a surprise I am looking forward to telling him soon.”

Helpful Report

Posted 13 years ago

“Friendly and helpfull”

Helpful Report

Posted 13 years ago

“The lady I spoke with to confirm and book the holiday was very friendly,knowledgable and very efficient, a totally painless experience which bodes well for the holiday itself!”

Helpful Report

Posted 13 years ago

“we were charged for monday 15th july as the boat had to be preped, when we actually collected it tuesday 16th we called on a manager to complain, the boat had not been cleaned & we were forced to wait a hour & a half so it could be cleaned. We received a £40 refund which i am unhappy with, doubt i will use herbert woods again.”

Helpful Report

Posted 13 years ago

“Friendly and knowledgeable staff. Easy booking online.”

Helpful Report

Posted 13 years ago

“The service was efficient and helpful.”

Helpful Report

Posted 13 years ago

“Really easy, not problems, friendly helpful people.”

Helpful Report

Posted 13 years ago

“Excellent service - quick and efficient. Also - we had a great canal holiday so can't praise you enough!”

Helpful Report

Posted 13 years ago

“Very helpful when try to find the right sleeping layout for our needs, you found a boat that is arguably better then the boat we had found which was unavailable. We are now looking forward to our boating holiday! Thank you”

Helpful Report

Posted 13 years ago

“First class communication at all stages of the booking process. Highly recommended.”

Helpful Report

Posted 13 years ago

“Yes, found the 'phone conversation easy and informative. The person answered all questions clearly and fully and gave useful comments. She was friendly and made me feel a welcomed client.”

Helpful Report

Posted 13 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews